Terms & Conditions

Last updated: 30 September 2026

Welcome to Bridge to Portugal.

These Terms & Conditions apply to the use of the Bridge to Portugal website and to the services provided by Bridge to Portugal.

By using this website or purchasing a service, you agree to these Terms & Conditions.

1. About Bridge to Portugal

Bridge to Portugal is a professional activity operated by Inês Múrias Mendonça, based in Portugal.

Email: ines.murias@bridgetoportugal.pt
Tax number: 234588098

Bridge to Portugal provides educational consultancy, cultural onboarding, intercultural support, workshops and related services for international families, institutions and organisations.

2. Our services

The services offered by Bridge to Portugal may include:

Educational consultancy and school orientation
Support for international families navigating the Portuguese education context
Cultural and intercultural onboarding
Workshops and training for institutions and organisations
Consultancy and other services described on our website or in an individual proposal

The exact scope, price, duration and conditions of each service will be communicated before the service is purchased or agreed.

3. Information provided by the client

You are responsible for providing accurate and complete information that is reasonably necessary for us to provide the service.

If relevant information changes, you should inform Bridge to Portugal as soon as possible.

Bridge to Portugal is not responsible for consequences resulting from inaccurate, incomplete or outdated information provided by the client.

4. Educational and school consultancy

When providing educational consultancy or school-related support, Bridge to Portugal provides guidance and professional support based on the information available at the time.

However:

Bridge to Portugal does not make admission decisions on behalf of schools.
We cannot guarantee that a child will be accepted by a particular school.
We cannot guarantee the availability of places.
We cannot guarantee a specific educational outcome.

Final decisions regarding admission, enrolment and placement remain with the relevant school or educational institution.

Information about schools, services and procedures may change. We make reasonable efforts to provide useful and up-to-date information, but cannot guarantee that third-party information will remain unchanged.

5. Results and professional advice

Our services are intended to provide guidance, information and practical support.

Unless expressly agreed otherwise in writing, Bridge to Portugal does not guarantee a particular result, placement, admission, response from a third party or other specific outcome.

Any recommendations are based on the information available and the circumstances communicated by the client.

The client remains responsible for making their own final decisions.

6. Bookings and payment

Prices are stated in euros (€), unless otherwise indicated.

Payment must be made according to the payment method and deadline communicated at the time of purchase or booking.

A service may only be considered confirmed once the required payment or other agreed confirmation has been received.

Where applicable, invoices or receipts will be issued in accordance with Portuguese law.

7. Cancellation and rescheduling

If you need to cancel or reschedule a meeting or session, please contact us as soon as possible.

Specific cancellation conditions may apply to individual services and will be communicated before purchase.

If a session is missed without prior notice, Bridge to Portugal may consider the session delivered, depending on the service and circumstances.

Bridge to Portugal may also need to reschedule a session due to unforeseen circumstances. In such cases, we will contact the client and arrange a reasonable alternative.

8. Right of withdrawal

Where applicable under consumer protection law, consumers purchasing services online have a legal 14-day right of withdrawal from the conclusion of the service contract.

This right may not apply in certain circumstances, including where a service has been fully performed with the consumer's express request and acknowledgement that the right of withdrawal is lost once the service has been fully performed.

Where the client expressly requests that a service begins before the end of the withdrawal period, the client may be required to expressly acknowledge the applicable legal consequences.

Nothing in these Terms & Conditions limits any mandatory consumer rights that apply under Portuguese or European Union law.

9. Intellectual property

Unless otherwise stated, all content created by Bridge to Portugal, including text, documents, presentations, training materials, worksheets, graphics, branding and other materials, remains the intellectual property of Bridge to Portugal or its respective licensors.

Materials provided to a client are intended for the client's personal or internal use unless otherwise agreed in writing.

They may not be reproduced, resold, published, distributed or commercially used without prior written permission.

10. Confidentiality

Bridge to Portugal will treat information shared by clients in the course of a service as confidential, except where disclosure is necessary to provide the service, required by law, or expressly authorised by the client.

Clients are also expected to respect the confidentiality of materials and information shared with them as part of our services.

11. Third-party services and websites

Bridge to Portugal may refer clients to or work with third-party organisations, including schools, relocation agencies, service providers and other institutions.

Bridge to Portugal is not responsible for the actions, decisions, availability, policies or services of third parties.

Where a third party makes a decision that affects the client, that decision remains the responsibility of the relevant third party.

12. Website use

You agree to use this website lawfully and in a way that does not interfere with its operation or security.

You must not attempt to gain unauthorised access to the website, its systems or its content.

Although we make reasonable efforts to keep the information on this website accurate and up to date, we do not guarantee that every piece of information will always be complete, current or error-free.

13. Limitation of liability

To the extent permitted by applicable law, Bridge to Portugal shall not be responsible for indirect losses or for decisions made by third parties, including schools, public authorities or other service providers.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by law.

Nothing in these Terms & Conditions affects any mandatory rights that consumers have under applicable law.

14. Changes to our services and these Terms

We may update our services, website and these Terms & Conditions from time to time.

The version applicable to a service will be the version in force when the service is purchased or otherwise agreed, unless a change is required by law.

15. Applicable law

These Terms & Conditions are governed by the laws of Portugal.

Where a dispute cannot be resolved informally, it will be dealt with by the competent courts under applicable Portuguese law, without prejudice to any mandatory consumer rights or alternative dispute resolution mechanisms that may apply.

16. Contact

If you have any questions about these Terms & Conditions, please contact:

Bridge to Portugal
Inês Múrias Mendonça
Email: ines.murias@bridgetoportugal.pt